Opening times: Monday to Sunday 10 am to 6pm

Opening times: Monday to Sunday 10 am to 6pm

Please note that in the CHOCOVERSUM by HACHEZ, the mask requirement (FFP2 or surgical mask) applies.

Please use our online store to book your tickets for a required timeslot.

To give you an extraordinary and equally safe experience, we would like to familiarze you with our safety instructions:


If you fell sick, please stay at home!

Keep a minimum distance of 1.50 meter!

A mouth and nose protection is mandatory at all times!

Avoid queuing at all times!

We recommend contactless payment!

Please wash your hands frequently or use or disinfection dispensers!

In General

  • The visit to CHOCOVERSUM takes place as part of an accompanied visit within a certain time slot. A maximum of 28 people are allowed per timeslot.
  • All visitors over the age of 14 must wear an FFP2 or surgical mask.
  • Children aged 6-13 only need to wear a surgical mask.
  • Children under the age of 6 are exempt from the mask requirement. Here we ask the parents for special attention and consideration. Please also book a corresponding free ticket for your child under the age of 6 in our online shop.
  • Please keep a minimum distance of 1.5 meters in the shop, at the tasting stations and sanitary facilities. We have put appropriate markings on all surfaces for better orientation.
  • You will find sufficient disinfection dispensers at all relevant points and can wash your hands in our restrooms before and during your visit.
  • The safety of our guests and our employees is important to us. That is why we have once again strengthened our already high hygiene standards. Please understand that we will exercise our house right if you don`t follow our instructions.

Before your visit

  • We strongly recommend booking your tickets in advance. On the one hand, this helps us with a better forecast and at the same time saves you as a guest from disappointment when we are unfortunately unable to provide you with enough capacities for your spontaneous visit. Tickets are available at
  • Our cloakroom is still available for jackets and small items of luggage. Please understand that we cannot store larger items of luggage (large backpacks, trolleys, suitcases) for you. Please use the luggage compartments at the nearby main train station.

During your visit

  • Families are always welcome. However, please pay more attention to your small chocoholics and make sure they follow the hygiene regulations.
  • Our shop is open for you after your experience, so you have enough time to fill up your chocolate supply. If possible, please use contactless payment by EC or credit card.